Makeup Lost

I placed an order with Mac a few days ago, and I have been waiting for about a week and ahalf for it, and today it was schedualed to be here, I went to work, and expected the UPS to leave it at my door, and move on, Someone named Kelly signed for it and it is MIA... SO PO. Called ups which basically said to go to Mac, called mac, which understood and got it resent I have to wait another 2 days, and hope that someone does not take it while I am at work.
Am so pissed off...